IT Field Services
No more operational bumps so that you can focus on your core business.
Our range of field maintenance services and support includes greenfield deployment, Installs, Moves, Adds and Changes (IMAC) services, lifecycle service program with offsite and onsite support and technical help desk to support, maintain and enhance your product or platform.
One touchpoint
No need to fly your in-house IT staff to remote locations. Our global technical support centre is your point of contact that provides 24x7 and all-year-round services.
Flexible maintenance plans
We reduce the complications of global IT support by offering flexible maintenance plans that are customized to your specific needs.
Scalability
We too scale with your needs. Our robust screening and vetting process ensures that we have qualified technicians to work and implement projects across thousands of locations.
We thank IDC Technologies Inc for supporting us during the growth phase of FY’21. The support at Malaysia for the ad-hoc need of the Systems team over the weekend with a TAT of fewer than 24 hours is much appreciated. Overall, the conversion rate of Sourcing to Offer and Offer to Joining which is above 60-70% is highly appreciated.a
Anusha Venkat
NCS Pte. Ltd. (A member of the SingTel Group)
Thank you for sticking with us all the time and support our hiring. We appreciate the time and effort you have invested to help us achieve great results. Your support and actions are helping us achieve an excellent hiring process. We look forward to such a great partnership for years to come.
Maya Kobori
Teleperformance Malaysia
We have been using IDC Technologies Inc’s expatriates hiring service for more than a year now & we have developed a great partnership with them since then. We value and are extremely happy with their full dedication towards our hiring needs and supportive nature for ad-hoc requirements.
Nelly Young
Startek