Effective operations for better visibility and business growth.

We act as direct representatives of your customers to deliver optimal customer experience service at various touchpoints. We offer Voice-supported and Non-voice Process BPO Services, Debt Collection Services, 24x7 Medical Answering Services, and Call Centre services for Quality Assurance. So, from appointment setting, data entry, precision lead generation, customer retention, loyalty and more, we help you to make every customer experience count.

Why IDC Technologies

We consider your business model and the end customers’ need to offer a range of tailored services. We cover the whole outsourcing spectrum, from simple operations to business processes and business management. We make operations more efficient so that your business can thrive without you worrying about the processes and the pain points.

Drive more efficiency and effectiveness

We anchor our process around the customer which is driven by intelligence to deliver exceptional experiences across sales, marketing and service operations.

Optimization

As a BPO service provider, we rewire your business process to be more effective such that it drives growth. We enrich your lead generation, improve customer acquisition and retention and deliver relevant experiences to customers.

Delivering ROI for our clients

Learn how we have addressed the varying needs of our clients under different scenarios and in a variety of industries.

Ready to talk about your Business Process Outsourcing (BPO) needs?

Whatever are your needs, we ensure to help you with the right solutions.