Overview
- BANGLA Based ($100M WorldBank)
- International Destination & Leisure
- Omni-channel API strategy
- Real-time Data Consumption
- 70+ Sprints till date
Business Needs
The client was looking Design and
Implementation of Integrated Command & Control Center enabling Omni- channel capabilities for city
surveillance, traffic management, intelligent transport system
The client wanted a methodology and
approach based on the global best practices in-order to meet the defined Service Levels during the
operation looking to accelerate ITs innovation strategy by converting their monolith middleware into
containerized microservices. Client was completely on-premises, looking for a way to move toward their
cloud-first strategy
Our solution
IDC helped the client by selecting the
rightMSI following a thorough RFT execution
Measurable outcomes
- MSI is advised to offer products and solutions, which meet requirements of the RFP focusing on the
- Outcome, future scalability, security, reliability and adherence to specified SLA
- Crisis, Incident, case management systems including TMS, AVLS, CSS, Governance kiosks and city
mobile application
Business outcomes
Successful selection
of MSI
- Blueprint design of proposed Integrated command and control center
- Increased Customer Interactions
- Insulates changes to backend systems and enabled reliable delivery
- Reduced time to market
- 150% improvements in emergency response time
- Products, infrastructure and services delivered as per the city’s needs
Technologies used
Smart city
transformation
Booking, Inventory Search,
Loyalty, Offer to Order, Order Fulfillment
Backend
infrastructure cloud