Overview
- Data & Advanced Analytics Data Engineering Program
- Agile Delivery Methodology
- 70+ Sprints in 36 months
Business Needs
The need was to create a single, large control room that would house both their BOCC and NOCC. In this combined space,the companys ought to incorporate new technologies that would enhance workflows and streamline operations. Businesswanted to migrate their existing batch and speed layer to Hybrid highly scalable solution integrating 175+ Flight Control Day of Operations, breaking news, weather patterns and Large Airline flight patterns
Our solution
IDC Technologies integrated source and target systems by implementing batch and stream integration layer, building Enterprise Data lake and Data science platform.
Measurable outcomes
- Cortex integration of voice, email, VHF, webchat, Tetra devices.
- Highly scalable Emergency response and Actuation control systems.
- 300+ batch integrations. 100+ Data APIs to serve transactional systems in near real-time.
- Integrated Case Management for triage, data pattern analysis & continuous improvements
Business outcomes
Unified experience across applications/events
- Operationally improved SLAs
- The 365/24/7 Network Control Centre operations ensures all flights arrive and depart on time, without disruption, and that flight planning, scheduling, ground-handling, baggage services, airport services, air traffic control, along with a host of other support departments, work in unison to keep the operation running seamlessly
- Unified analytical capabilities using Big data techniques
Technologies used
Business process transformation
360° view of data and digital insights
Cloud