Overview
- Global Based ($20+ B Revenue)
- International Destination & Leisure Transformation
- Ecommerce Omni- channel data strategy
- Real-time Speed Processing
- 70+ Sprints till date
Business Needs
The client was looking to accelerate ITs
innovation strategy by connecting with its customers through mobile apps, new product innovations and
smart dispensers. Client was completely on- premises, looking for a way to move toward their cloud-first
strategy
Client wanted to migrate their legacy
integration technology to Data Model and created multiple reusable System, Process and Experience APIs
Our solution
IDC helped the client by integrating
unique 20+ source and target systems using Data Model’s API-led connectivity
Measurable outcomes
- 150+ APIs were built with 40% reusability
- 130 applications went live in production
- Implementation of DevOps practices resulted in 30% increase in speed to market
- Establishment of C4E with measurable KPIs
Business outcomes
Improved user
experience at stores
- New Retail Channel
- Increased Customer Interactions
- Intelligently orchestrates data ingestion into Data Warehouse, CRM and ERP
- Insulates changes to backend systems and enabled reliable delivery
- Reduced time to market
- Quicker connectivity to any new best of the breed solution
Technologies used
Business process
transformation
E-C OMMERCE (Warehouse
Management, CRM, Order Management)
CloudHub
