IDC leverages deep expertise in automation services extending RPA to IPA by applying AI, cognitive automation and machine learning to optimizing people’s time and efficiencies.

We also specialize in building observability into your systems, improving their stability using closed loop remediations and AIOPs to improve operational efficiencies' including automated response, intelligent routing and anomaly detection.

Key Tenets of Our Automation Services

Why IDC Technologies

We are passionate about your success, all our efforts are aimed at giving you the competitive edge. Our team of practical RPA and IPA engineers, together with a unique continuous improvement methodology, simplifies routine and repetitive processes for clients. We specialize in identifying and automating labor-intensive and error-prone back office tasks like data entry, account creation and data processing. We specialize in automating operations using AIOps to reduce MTTR of systems and improve their reliability.

  • We specialize in working closely with you in identifying automation opportunities to remove repetitive, manual toil across value streams

  • We deliver cost and time saver solutions with massive ROI, that would run on current infrastructure.

  • Our solutions RPA automation capabilities into AI which allows integration with chatbots, speech recognition, ML/NLP

  • Our engineers use tools like Automation Anywhere, Blue Prism, UI Path, Work Fusion, OneAutomation as well as proprietary engines along with our knowledge of legacy systems and experience in business process management helps process efficiency and reduce human intervention.

  • Using AIOps, we improve operational efficiencies' and improve customer satisfaction through intelligent routing and automated remediation

Delivering ROI for our clients

Learn how we have addressed the varying needs of our clients under different scenarios and in a variety of industries.

Ready to talk about your RPA, Automation And AIOPS Solutions needs?

Whatever are your needs, we ensure to help you with the right solutions.