Computer Systems Architect
Analyze business requirements; define, design, and customize information technology solutions for companies with international operations; develop project plans; estimate costs; identify resources necessary for project execution; design and implement performance metrics for monitoring performance; provide application support, production support, and infrastructure support in the areas of incident & problem management, deployment management, release management, and change & control management; develop best practices and contingency plans; define and monitor Service Level Agreements and Operational Level Agreements and make appropriate changes as needed; analyze service level trends, suggest improvements, and implement changes to maximize effectiveness of information technology service delivery; manage development schedule to ensure compliance with customer objectives and budget allocation; and provide periodic reports to customers on Service Level Agreements performance and key metrics.
Requirements – Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering, or related field of study and five years of experience in information technology service delivery. Experience must be post-baccalaureate and progressive. Five years of experience with information technology service delivery for international corporations and ITIL implementation. Work in Milpitas, CA. Travel and/or relocation to various unanticipated locations throughout the US may be required.
Please refer to Job No. IDC15-9001 when submitting resume.
Submit resume to:
IDC Technologies, Inc.
Attn: Human Resources-Job Number IDC15-9001
1851 McCarthy Blvd., Ste. 116
Milpitas, CA 95035
IDC TECHNOLOGIES INC.